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Re: BAZAAR EVERYDAY IN CH3 FROM 9/4 ~ 9/11 ended at 9/8

Hi everyone!

We're sorry about that. The Bazaar time period was set incorrectly and this was remedied earlier today.
Bazaar should now be back up and available in CH3 until the end of the period.
by Ramune
September 10th, 2014, 2:10 pm
 
Forum: General Discussions
Topic: BAZAAR EVERYDAY IN CH3 FROM 9/4 ~ 9/11 ended at 9/8
Replies: 4
Views: 2245

Re: Ultimate Gamecard

We received word from Playspan a month ago regarding them retiring UltimateGameCard. They are going to be migrating to another aggregation system and we're currently working with them to create a seamless transition between services. If there's any updated news regarding UGC, we will post it on the ...
by Ramune
June 10th, 2014, 5:12 pm
 
Forum: General Discussions
Topic: Ultimate Gamecard
Replies: 7
Views: 3354

Re: BRING MATOMY BACK

Please refer to this thread for more information regarding the current issues with Matomy:
viewtopic.php?f=4&t=1098&p=13658
by Ramune
April 22nd, 2014, 4:43 pm
 
Forum: General Discussions
Topic: BRING MATOMY BACK
Replies: 6
Views: 2952

Re: OpenGL Hardware Acceleration is invalid

Make sure that your video card is compatible with OpenGL and that you have updated your video card's drivers. As well, please make sure to check if there are any other updates your computer needs, which is common for a newly constructed computer.
by Ramune
April 22nd, 2014, 4:33 pm
 
Forum: General Discussions
Topic: OpenGL Hardware Acceleration is invalid
Replies: 3
Views: 1933

Re: Error

Please email our billing department via the mail form on the main website to receive support for Rt transactions.

The "Contact Us" page can be reached here:
https://www.cyberstep.com/help/mailform
by Ramune
April 14th, 2014, 8:52 pm
 
Forum: General Discussions
Topic: Error
Replies: 1
Views: 1340

Re: Better off somewhere else

Thread has devolved into a rock-throwing flame war. Locking~
by Ramune
April 9th, 2014, 6:19 pm
 
Forum: General Discussions
Topic: Better off somewhere else
Replies: 9
Views: 4549

Re: Enabling Sound files and still my RT problem

At this time, there isn't a way to access the individual voice files besides being in-game. You can try using some program to record your game audio though(Like Audacity >_>). I have received your second ticket. However, it's currently the weekend in Tokyo, so I'm unable to contact the billing team ...
by Ramune
March 28th, 2014, 5:38 pm
 
Forum: General Discussions
Topic: Enabling Sound files
Replies: 2
Views: 1428

Re: Vanessa's Shield

Bug reports are best sent via the "Contact Us" form, which can then be easily forwarded to our developers for further review.
Please send us more information such as screenshots and/or videos, along with detailed instructions on how to successfully and repeatedly replicate the bug.
by Ramune
March 27th, 2014, 9:08 pm
 
Forum: Opinions and Feedback
Topic: Vanessa's Shield
Replies: 1
Views: 1081

Re: Bring something back and make new things.

Any music currently used in the game can be accessed in mp3 format in the game files located on this filepath:
X:\CyberStep\CosmicBreak_eng\music

If they are not found in the music folder, then it may not be available anymore.
by Ramune
March 27th, 2014, 9:05 pm
 
Forum: General Discussions
Topic: Bring something back and make new things.
Replies: 2
Views: 1930

Re: Premium Charge

Moved to Opinions and Feedback sub-forum.
by Ramune
March 27th, 2014, 3:38 pm
 
Forum: Opinions and Feedback
Topic: Premium Charge
Replies: 1
Views: 912

Re: Inactivity

Locking thread because this does not pertain to game discussion. As said, the thread purging is not a "feature", but is manually performed. Repeating what I said earlier, we do not believe that it will be done again. Please use the Contact Us form on the main website for submitting feedbac...
by Ramune
March 26th, 2014, 8:14 pm
 
Forum: General Discussions
Topic: Inactivity
Replies: 1
Views: 940

Re: Vague

No. However, please consider creating threads that have value and encourages better contributions/discussions. Threads and posts that are made for trolling or do not contribute to the discussion at hand will be deleted and user warned.
Locking thread as it does not pertain to CB discussion.
by Ramune
March 26th, 2014, 5:02 pm
 
Forum: General Discussions
Topic: Vague
Replies: 2
Views: 1334

Re: Charged RT on wrong account

I don't recall ever seeing your support ticket come through. Please send it again through the contact form.
This might be difficult to do due to the nature of the two separated accounts, but we'll have to see if Systems team can pull some magic off OwO
by Ramune
March 26th, 2014, 3:29 pm
 
Forum: General Discussions
Topic: Charged RT on wrong account
Replies: 1
Views: 1099

Re: .... what happened to the Player Content?

In an effort to speed up forum loading times and reduce server load, all threads that are older than 30 days or haven't been viewed in 30 days have been pruned. Systems team will continue to monitor the forum to see if this improves stability and to whether to prune threads again in the future.(I do...
by Ramune
March 26th, 2014, 3:18 pm
 
Forum: General Discussions
Topic: .... what happened to the Player Content?
Replies: 3
Views: 1898

Re: I can't redeem my cyberstep game card

We are in contact with InComm(the service providers for the CS Game Cards) and are attempting to resolve the issue between our two servers. However, InComm has unfortunately been taking a little while longer to respond. We have been assigned a different internal representative and hope to get the re...
by Ramune
March 25th, 2014, 8:46 pm
 
Forum: General Discussions
Topic: I can't redeem my cyberstep game card
Replies: 11
Views: 4798

Re: Matomy was supposed to come back on 2/21

Hi everyone. Sorry for the late response regarding Matomy. We have been working on this issue for a while. Unfortunately, Matomy's offer wall will remain disabled until further notice due to instability issues it was causing to our website. The use of Matomy's offer wall was causing excess load to o...
by Ramune
March 25th, 2014, 5:07 pm
 
Forum: General Discussions
Topic: Matomy was supposed to come back on 2/21
Replies: 11
Views: 5774

Re: self extracting archive security problem?

Hi,

I went ahead and replied to your support ticket with some instructions on how to get around that issue when installing the game client.
Please give those a try and feel free to contact us again if that doesn't resolve your installation issue!
by Ramune
March 14th, 2014, 11:19 pm
 
Forum: General Discussions
Topic: self extracting archive security problem?
Replies: 4
Views: 2130

Re: Request Half-Naked

Sorry, no inappropriate skins allowed.
by Ramune
February 28th, 2014, 6:30 pm
 
Forum: Player Content
Topic: Request Half-Naked
Replies: 1
Views: 1977

Re: Original Content Contest!

Contest submissions have now been closed.

Edit: Contest winners have now been posted on the main website: http://www.cosmicbreak.com/home
by Ramune
December 4th, 2013, 11:47 pm
 
Forum: GM Events and Announcements
Topic: Original Content Contest!
Replies: 248
Views: 99728

Re: Original Content Contest!

There's no need to make a post to hold a spot. All submissions will be counted regardless of order, up until the deadline.
Please note that posts cannot be edited after the contest thread has been locked!
by Ramune
November 28th, 2013, 1:45 am
 
Forum: GM Events and Announcements
Topic: Original Content Contest!
Replies: 248
Views: 99728

Re: Original Content Contest!

- Please include in your post the IN-GAME NAME* of the account that you would like your prize Rt to be sent to should you win. (*Do not write your Account ID!!) The forums already use your in-game name, so what's the point? Also, guess I'll save this space for my submission, You're right, it used t...
by Ramune
November 28th, 2013, 12:09 am
 
Forum: GM Events and Announcements
Topic: Original Content Contest!
Replies: 248
Views: 99728

Original Content Contest!

Original Content Contest! Heroes! You have 1 week to make a funny edit of one of the three images shown below! Free Rt for the best entries! http://www.cosmicbreak.com/wordpress/wp-content/uploads/2013/11/splaaaat1.png http://www.cosmicbreak.com/wordpress/wp-content/uploads/2013/11/sobsob.png http:...
by Ramune
November 27th, 2013, 11:06 pm
 
Forum: GM Events and Announcements
Topic: Original Content Contest!
Replies: 248
Views: 99728

Re: Drawings by Atlas

_Atlas_ wrote:
Soundstorm wrote:Please edit everything in one post.


Buddy, keep your trolling out of my thread.


Buddy, let's keep everything in one post and avoid double/triple/quad/9000-posting.
by Ramune
August 14th, 2013, 8:24 pm
 
Forum: Player Content
Topic: 1Lahar
Replies: 47
Views: 32727

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